TutorBuzz understands that your privacy is important. At TutorBuzz, we are committed to respecting your privacy and protecting your personal data. This Privacy Policy describes how TutorBuzz LLC (“Company” or “TutorBuzz” or “We”) handles and protects your personal data in connection with its business activities, like client services, websites, applications, and communications that post a link to this Privacy Policy (collectively, “the Sites” or “platforms”), in our capacity as data controllers. Please see our Terms of Use for more information about our general online terms and policies.
By accessing or using any TutorBuzz Sites, you agree to the following terms and conditions of this Privacy Policy Agreement.
Collection of Information
In order to provide the best products and services, we may collect personal information that you provide to us when you sign up for an account, submit a tutor or student profile, schedule a meeting, upload pictures, or otherwise use our platform. We may receive information from third parties, such as schools and universities, who provide tutor information to TutorBuzz.
Information collected automatically: We may collect certain information automatically when you use our platform, such as your IP address, device information, browser type, and usage information.
Information provided you: We collect certain data that is provided by you. during the tutor or student account registration process including, but not limited to, first and last names, email addresses, profile pictures, school’s information, grade levels, course majors, and other course- related information.
We provide you with choices when it comes to the data you share. Any data collected is always collected with your knowledge and consent. Our application requires some personal data to provide you with the most effective tutor-matching service. If you choose not to provide data for any service, product or feature that requires the data to function effectively, you may not be able to use that service, product, or feature. Similarly, if we need to collect any personal data by law or to enter into or perform obligations under a contract with you, and you do not provide the data, we will not be able to provide our services to you or enter into the relevant contract; or if this relates to an existing service you are using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features that offer specific personalization of services using such data may not be available to you.
Use of Information
TutorBuzz uses the data it receives from you to provide high quality experiences on our platform. We may use your personal information for the following purposes:
To provide and improve our platform and services to you;
To facilitate communication between tutors and students;
To personalize your experience on our platform;
To improve and develop our platform and its services;
To improve business operations, which includes analyzing performances, doing internal research, and developing the workforce.
To comply with legal obligations and requests from law enforcement authorities.
The above disclosure may happen to the following parties:
To tutors and students for the purposes of scheduling meetings and providing services;
To schools and universities who provide tutor information to TutorBuzz;
To third-party service providers who assist us in providing our platform and services;
To comply with legal obligations and requests from law enforcement authorities.
Use of Information Collected Via Mobile Devices
In connection with our mobile applications, TutorBuzz may use third party service providers to analyze user activity, to fix errors, monitor usage, and improve the performance of the mobile applications. For example, TutorBuzz receives reports on some of our mobile applications’ aggregate usage and browsing patterns, including information about the type of device used, articles accessed, and other events occurring within our apps. TutorBuzz also receives reports on certain errors occurring within mobile applications. These reports may be provided to authorized third parties to fix the issues. The third parties or contractors will be contractually obligated to keep the information confidential.
In addition, TutorBuzz may use your data to offer more personalized recommendations to you on the platform. Recommendations are based solely on your use of the app and the data you have provided.
Disclosure of Personal Data
Personal data collected in the course of the Company’s business activities, including in connection with some client services, as well as on the Sites may be transferred from time to time to TutorBuzz subsidiaries and affiliates and their personnel across our global organization, as well as to our third party service providers located throughout the world, including in countries where the local law may grant you fewer rights than you have in your own country. Additionally, the Sites may be viewed and hosted by TutorBuzz and our third-party service providers anywhere in the world. Where required by law, we have put in place legal mechanisms designed to ensure adequate data protection of your personal data that is processed by TutorBuzz subsidiaries, affiliates and third-party service providers, including the transfer of your personal data to countries other than the one in which you reside. If you would like more information about these legal mechanisms, which may include the EU’s Standard Contractual Clauses, please contact us at the address below. By using any of the Sites and providing information on any of them, you voluntarily consent to such trans-border transfer and hosting of such information.
TutorBuzz will not intentionally disclose or transfer (and will take reasonable steps to prevent the unauthorized or accidental disclosure of) your personal data to third parties without your consent or as otherwise permitted by law, whether for such third parties’ own marketing purposes or otherwise, except as follows. TutorBuzz may provide access to your personal data to third party service providers engaged by TutorBuzz to provide services related to the platform as well as related to our business activities, including in connection with some services, in the manner agreed upon in our services agreements. We maintain processes designed to ensure that any processing of personal data by third party service providers is consistent with this Privacy Policy and protects the confidentiality, availability, and integrity of your personal data. We also may share your personal data with third party service providers who perform services and functions on our behalf to support our interactions with you, including, for example, processing recruitment materials, administering surveys or contests, or communicating with you.
In addition, we may disclose information about you:
If we are required to do so by law or legal process;
To law enforcement authorities or other government officials;
When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity;
If disclosure is necessary to protect the vital interests of a person;
To enforce our Terms of use;
To protect our property, services and legal rights;
To prevent fraud against TutorBuzz, our subsidiaries, affiliates and/or business partners;
To support auditing, compliance, and corporate governance functions;
To comply with any and all applicable laws.
In addition, we may disclose or transfer your personal data in the event of a re-organization, merger, sale, joint venture, assignment, or other transfer or disposition of all or any portion of our business.
Collection of Data From Children
For users under the age specified by law in their jurisdiction - for example under 13 in the U.S. - certain Tutorbuzz services will require them to obtain consent or authorization from a parent or guardian before use or registration, including when creating an account to access TutorBuzz services. We will not knowingly ask children under that age to provide more data than is required to provide for the product. Once parental consent or authorization is granted, the child's account is treated much like any other account since the platform is curated to be appropriate for minors. The child can access services such as peer-to-peer learning groups and tutor services. Parents or guardians can change or revoke the consent choices previously made. Please reach out to TutorBuzz at the contact information provided below to learn more about the platform’s services for children.
Data Access and Control
You can also make certain choices about the collection and use of your data by TutorBuzz. We offer you control of the personal data that we have obtained, and you can exercise your data protection rights, by contacting TutorBuzz or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by the TutorBuzz platform or the applicable law. If you want to access or control personal data processed by TutorBuzz that is not available via the tools above, you can always contact TutorBuzz with the contact information provided on our platform.
Security of Information
TutorBuzz has implemented generally accepted standards of technology and operational security to protect your personal data from loss, misuse, alteration, or destruction. These security measures include industry-standard data encryption protocols, strict access controls, secure data storage infrastructures, and regular security audits. We implement strict access controls and authentication mechanisms to ensure that only authorized TutorBuzz personnel or service providers with verified credentials can access user data. These employees and service providers are required to treat this information as confidential. Despite these precautions however, TutorBuzz cannot guarantee that unauthorized persons will not obtain access to your personal data as a result of errors or negligence by third parties.
Third-Party Links
Our platform may contain links to third-party websites or services that are not owned or controlled by TutorBuzz. If you use these links, you will leave the Sites. Such links do not constitute or imply an endorsement, sponsorship, or recommendation by TutorBuzz of the third party, the third-party website, or the information contained therein, and TutorBuzz shall not be responsible or liable for your use thereof. Such use shall be subject to the terms of use and privacy policies applicable to those sites or applications. We are not responsible for the privacy practices or content of these third-party websites and services.
Cookies and Other Similar Technologies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes. You have a variety of tools to control the data collected by cookies, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.
Changes to This Agreement
We may update or modify this Agreement from time to time, and any changes will be effective upon posting of the revised Agreement on our platform.
Contact Us
If you have any questions or concerns about this Agreement or our privacy practices, please contact us at support@tutorbuzz.com.